Workflow

Multi-level Approval Workflow

Structured Approvals Made Easy

FatooraOnline® empowers your finance, operations, and compliance teams with a configurable multi-level approval workflow — ensuring every invoice follows your internal policy.

Streamline processes without sacrificing control


Key Features

Flexible Workflow Configuration

Define approval stages by amount, type, branch, or segment

Assign roles: Initiator, Reviewer, Approver, Controller

Approval Methods

Single, sequential, or parallel approvals

Auto-escalation for delays

Conditional bypass for low-value invoices

Smart Workflow Automation

Auto-trigger

Approvals start automatically when invoice is created.

Notifications

Email, WhatsApp, and in-app alerts keep approvers informed.

Approvals

Approve, reject, or comment — history saved in audit logs.

Transparency

Status is always visible on invoice records and dashboards.

Business Use Cases

Industry Use Case
Education Finance Manager approves term invoices before parent notification
Healthcare Doctor initiates, Admin reviews, Finance approves procedure billing
Retail Branch manager initiates refund invoice, HQ approves
Corporate Invoices above SAR 10,000 require CFO approval

Security & Audit Control

Role-based permissions — users only see what’s relevant

All approval actions logged with timestamp and role

Logs exportable for audits or ZATCA inquiries

Real-time dashboard shows Pending / Approved / Rejected